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Frequently Asked Questions

Before you lift up your phone, do consider reading some of the questions that people have asked, maybe you could find answers which you are looking for - not that we won't repeat ourselves, we are trying to cut down on your waiting time over the phone!

General Questions

What is the difference between Tokens and Chips?

Tokens are given free when you sign up for an account. However, it can only be used to play in the free zones of each game. And chips can be converted to Tokens but not vice-versa. Chips are used for the other higher stakes zones. Chips can be bought online at our website.

 
Redemption Method You are given 5,000 tokens when you sign up for a new account! New paying diners are given CHIPS, instead of TOKENS.
Can play in free zone
Can play in casual, wealthy, & private zones  
Player-to-player transfer of chips  

How do I obtain more tokens when I run out? UPDATED: 1 Apr '09

Chips can be changed to Tokens at the rate of 1 chip – 10 tokens. Alternatively, there will be mini events where free tokens will be given out. From this Open Beta onwards, chips are available here: BUY CHIPS NOW

How do I buy chips online? UPDATED: 1 Apr '09

Click here to read more! AS EASY AS ABC...

What if I have some enquiries of the game? UPDATED: 1 Apr '09

You can send an email to services@gamebuffet.net look for the management. Our office hours are Monday – Friday (except on public holidays), 9am to 6.00pm

You could post your questions in our discussion forum too, and you will get them answered too.

How do I claim my prizes? UPDATED: 1 Apr '09

Service not available now. TBA. However, here are the rules:

A list of available prizes will be shown on the website. When you are eligible to claim your prizes, contact us through email or telephone. We will arrange a time for you to collect your prizes. Your identification card WILL BE NEEDED to authenticate yourself. We WILL NOT ENTERTAIN players who gave false information during registration of account or prize collection.

What do I do if I spotted a bug? UPDATED: 1 Apr '09

Try to take a screenshot of the bug. Send it to services@gamebuffet.net along with a detailed description of the bug.

Let everyone know in the forum too! Our administrator will be in the forum to help you out as well.

I cannot see the Chinese words in the game.

Chinese language support needs to be installed in your computer before you can view the Chinese words. You will need to have your O/S disc with you if you have not already activated the “Install files for East Asian languages” in the Regional and Language Option during your O/S setup.
1). Open your Control Panel and go to Regional and Languages Options.
2). Tick "Install files for East Asian languages" in the Languages tab (For those who have already done so during O/S setup, please skip to step 3.) Follow the instructions given. You might be asked to restart your computer.
3). Press Details. Under Installed Services, click Add. Choose Chinese PRC under Input Language. You may choose to set a shortcut key using Key settings. Default shortcut to toggle between input languages is Left Alt + Shift.
4). Click the Advanced tab under Regional and Languages Options. Select Chinese PRC for Language for non-Unicode programs. Apply and exit. You should be able to view the Chinese characters now. Alternatively, you may choose to install NJStar.

How can players recommend Gamebuffet to friends? And how to check on referred friend status info?

You can recommend Gamebuffet to your friends via MSN, QQ, other messaging channel or email. You will be assigned a unique invitation link to send to your friends. The referred accounts will be awarded with 15000 tokens from your recommendation. You can check your successful recommended information at 『Reward status enquiry』.

What rewards are there for being a referer?

For each referred friend who has Reaehed Lv 10, you will be awarded with 10 Bonus Gold. Reached Lv 30, you will gain another 30 Bonus Gold. For every successful top up of $30 by your friend, you will also be rewarded with 10 Bonus Gold. of $50 by your friend, you will get 20 Bonus Gold.